Shipping and Returns
Order details
Shipping and returns, kept clear.
Tea Cozy is being prepared for online launch. Final shipping rates and checkout settings will be reviewed before the public store opens.
The store is being prepared around U.S. shipping first.
The site currently promotes free U.S. shipping over .
Checkout, shipping, taxes, and payment settings still need owner review before public launch.
Before launch
Some operational settings are intentionally being saved for last, including payments, shipping rates, tax settings, business address details, and the final domain connection.
This page is written so customers understand the basics without exposing private business setup details before launch.
Damaged or incorrect packages
If an order arrives damaged or incorrect after launch, customers should contact Tea Cozy with the order number, a short description, and a photo of the package or item so the issue can be reviewed.
Returns
Tea is a food item, so opened or shipped tea generally cannot be returned. Final return policy language should be reviewed before the password is removed from the store.