Shipping and Returns
Order details
Shipping and returns, kept clear.
Order loose leaf tea online for delivery within the United States. Here is what to expect before you check out.
For U.S. orders under $49.
Standard U.S. shipping is free for orders of $49 or more. Confirm your order total and shipping charge at checkout after applying any discount.
Your tea, discounts, shipping charge, and any applicable tax are shown before you pay.
Need tea by a particular date?
Contact us before ordering if you need your tea for a specific occasion. Any delivery estimate shown at checkout is an estimate, not a guaranteed arrival date.
Damaged or incorrect packages
If your order arrives damaged or incorrect, contact Tea Cozy promptly with your order number and a short description. A photo of the package or item helps us review the issue.
Returns
Tea is a food item, so opened or shipped tea generally cannot be returned. If a package arrives damaged or incorrect, contact us promptly so the issue can be reviewed.